From Overwhelmed to Organised: Smarter Operations through AI Automation
I help startups and small businesses replace manual chaos with intelligent systems, saving time, cutting costs, and creating structure that scales.
Operational Excellence Meets AI-Driven Innovation
- Experienced operations & automation strategist with over 25 years of experience helping startups and small businesses optimize performance, streamline processes, and scale with confidence.
- Proven expertise in process analysis, AI automation, and system integration, transforming manual workflows into efficient, data-driven operations.
- Skilled at translating strategic objectives into practical, automated systems that improve delivery, consistency, and profitability.
- I am passionate about assisting business owners in regaining time and control by implementing smart, scalable solutions that can grow with their company.
Areas of Expertise
Strategic solutions that transform operational complexity into competitive advantage
Operations, Processes & Automation
I transform operational chaos into scalable, automated systems that work seamlessly in the background. My approach combines strategic problem-solving with hands-on implementation—diagnosing workflow inefficiencies, designing streamlined processes, and integrating smart automation tools like n8n, Make, Zapier, ClickUp, and Notion AI. I build the structural backbone that allows businesses to scale without adding headcount, from architecting operational systems to creating detailed SOPs and process maps. Through practical change management and performance analytics, I help teams adopt digital transformation smoothly and continuously improve their operations.
Project & Strategic Management
I deliver strategic clarity and execution excellence across complex, multi-project environments. From strategic planning and resource allocation to stakeholder coordination and vendor management, I ensure projects move forward with momentum and precision. I anticipate risks before they become problems, maintain rigorous quality standards, and use AI-enhanced monitoring tools to keep everything on track. Whether managing budgets, coordinating multiple deliverables, or driving continuous improvement, I bring structure and accountability to project delivery.
Business Growth & Digital Enablement
I help startups and SMEs grow smarter, not harder, through AI-driven operational consulting and strategic automation. I conduct comprehensive efficiency audits to identify bottlenecks, then design and integrate automated workflows that optimize your tech stack and streamline daily operations. Beyond implementation, I provide hands-on training and adoption support to ensure your team actually uses the systems we build. By enabling data-driven decision-making and guiding practical digital transformation, I turn operational complexity into a competitive advantage—helping small businesses scale with clarity and confidence.
What Sets Me Apart
The mindset and capabilities that drive exceptional results
Personality & Professional Traits
I'm a problem solver at heart—someone who transforms operational complexity into clarity and control. As an analytical thinker and operational strategist, I use data and insight to design efficient, sustainable systems that scale with your business. I combine creativity with AI and automation to deliver practical, measurable results focused on efficiency, ROI, and growth. My approach is collaborative—I work closely with clients to align systems with their vision while maintaining the organized, detail-driven standards that ensure accuracy and accountability. Resilient and adaptive, I evolve with technology and client needs, always staying ahead of what's possible in the automation space.
Signature Strengths
My core expertise lies in operational design and process optimization—building workflow architecture that transforms how businesses operate. I excel at strategic problem-solving, tackling complex operational challenges with AI automation and systems integration that deliver real-world results. Through detailed process documentation and data-informed decision support, I enable businesses to scale efficiently and make smarter choices faster. Whether designing systems from scratch or optimizing existing workflows, I bring the technical skill and strategic vision needed to turn operational potential into business performance.
The Process
A structured approach to transforming your operations from chaos to clarity
Discovery: Finding the Gaps
Identify where time and energy are being wasted. We map out your current operations to pinpoint inefficiencies, repetitive tasks, and process breakdowns that hold your business back.
Strategy & Planning: Designing the Fix
Once the problems are clear, we build a strategic action plan. This includes defining what can be automated, selecting the right tools (AI, n8n, Zapier, Make, ClickUp, Notion AI), and outlining how each solution connects to your goals.
Build & Integration: Solving with Tech
Here's where strategy becomes reality. I design and implement custom automations tailored to your specific workflows—handling all technical setup, data connections, and integrations so everything runs seamlessly behind the scenes.
Implementation & Training: Making Change Stick
Smooth transitions matter. Once the systems are live, I train you and your team on how they work, ensuring everyone understands how to use, maintain, and scale the new automated workflows.
Support & Optimisation: Continuous Problem-Solving
After launch, I stay with you through the adjustment phase. You'll get 30 days of hands-on support as we fine-tune the automations, troubleshoot real-world challenges, and optimise performance based on your feedback.
Continuous Improvement: Staying Ahead of the Problems
Businesses evolve, and so should your systems. I periodically review your operations to identify new opportunities for efficiency and innovation, ensuring your workflows stay aligned with your growth and technology trends.
What I Will Do
- Audit your daily workflows and identify automation opportunities.
- Build custom AI or n8n automations tailored to your business needs.
- Handle all the technical setup, even if you're not tech-savvy.
- Train your team to use and manage your new systems.
- Provide 30-day post-launch support with ongoing optimisation.
Toolstack
Some platforms and tools I use to build powerful automation systems
N8N
GUMLOOP
MIDJOURNEY
WRITESONIC
OTTER
GEMINI
CHAT GPT
NIM
QUILBOT
FIGMA
MAILCHIMP
VIMEO
CANVA
PIPEDRIVE
GEMINI
CHAT GPT
YOUTUBE
SPOTLIGHTR
ASANA
Jira
Click up
SMARTSHEET
ZOHO PROJECTS
METRICOOL
MONDAY.COM
TRELLO
TEAMS
HTML
Zoho
WORDPRESS
WIX
ELEMENTOR
Look at usual things with unusual eyes
Client Reviews
What clients say about working with me
ShoSoccer has been working with Tania at Series Media for over a year now and we have been extremely happy at the quality of work. Series Media built us a fantastic website, maintained & ran it, created amazing flyer's & social media content and has always delivered work within time frames we have given her. Tania always goes above and beyond to bring our ideas to life & nothing is too much trouble. We can't recommend Tania enough & look forward to growing our business together for many years to come.
Harry Childs & Daniel Hayday
Founder of ShoSoccer
Tania is an excellent digital specialist. Her skills, understanding of what is needed, and creativity around Mindset College take a weight off my shoulders. I highly recommend Her in several areas as a reliable and caring person who goes above and beyond expectations. She did an outstanding job bringing our online course to life, building our website, and creating leads in our latest campaign. The results are jaw-dropping! A truly phenomenal collaborator.
David Sammel
Author, Tennis Coach Mentor
Working with Tania has been a massive weight off of my shoulders. There have been many things that I've had to do to help build my business, but the way I see it has been "have no fear Tania is here" Having her has helped take a lot of pressure off my shoulders. She's created things and introduced me to online systems that have helped bring my business online. You can rely on her for constant communication and help. If you feel like it's a minefield, Tania is the person to help guide along the way.
Dominic Felix
Founder of Felix Fitness
I have worked with Tania for a number of years. I have always found her to be professional, prompt, and proactive in my dealings with her. Not only has she produced work that is of an excellent standard, but she always flags up, well in advance, things that need looking at or amending. It's a pleasure to work with her.
Richard Wilson
R2R Tennis Director
Tania is one of the finest professionals I have been lucky enough to work with. Tania is second to none in the way she makes this happen for the business. No task is too big or too complicated for Tania, as she puts in the time and more to achieve our goals. Always goes the extra mile without fail.
Ralph Clarke
CEO & Co-Founder Sport USA
Education
My expertise lies in transforming operational challenges into structured, automated systems. With a focus on process design, AI integration, and strategic problem-solving, I help businesses streamline operations and scale with confidence.
My Education